Here at Sandbay Sports, it is our mission to ensure that you are happy with our site and your shopping experience. We will not rest until every visitor and customer has an easy and enjoyable shopping experience with us. Here’s how we make sure you are happy with our site:
Before the Sale
Our Low Price Guarantee allows you to make a purchase safe in the knowledge that you’re getting the best deal anywhere online. Here’s what it states: “If you find the same product available for a better price on another website, let us know.”
At the Sale
We sell only the highest quality products from reputable manufacturers. All our products are expertly crafted to last and are all backed by manufacturer’s warranties ranging in length from 1 year to 5 years.
We sell only new products—no refurbished items, no open-box items, and no used items. Every product sold and accessory sold on Sandbay is BRAND NEW.
The personal and credit card information you provide us when making a purchase is safe and secure, and we promise to always protect your privacy.
After the Sale
Your order will ship within 5 business days. In most cases, it will ship within 24 hours. After you place an order, we make it a point to keep you updated every step of the way on the status of your order and will always provide you with a tracking number so you can follow the progress of your package from our warehouse to your doorstep.
You can contact us any time at [email protected] with any questions. We always answer e-mails within a few hours, usually sooner. You can also call us.
Our Return Policy assures you’ll be taken care of, in the rare event that you are not completely satisfied with your new purchase.