We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.
To request your partial refund, simply email us a link to the product on our website and on our competitor’s website, within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and “buy one, get one free” offers are not eligible
The item must be in stock on the competitor’s website
The competitor must be an online store, they may not have a retail location
The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
The competitor must be an Authorized Retailer of the product in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
If you want to check if we can price match a product before you place your order, please contact us.
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, you see the exact same product advertised on the same merchant’s Web site at a lower published retail price. If the claim is confirmed in your (the buyer’s) favor, we will refund you the difference up to $100 USD.
How to Use the Service:
At any time during the validity period of a Sandbay Sports, you can register or log in to the Sandbay Sports Buyer Service Center to utilize the Service. To use the service:
You must be the buyer of record of a valid Sandbay Sports certificate or number issued within the immediately preceding 30 days.
Select “Guaranteed Transactions” in the Buyer Service Center.
To start the claim process for a particular transaction, click the “Price Claim” link for that transaction.
Lowest Price Guarantee Terms:
You will be required to provide the following information:
Proof of guarantee:
Your Shopping Guarantee number and your email address used during the eligible transaction. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email.
Details about the transaction:
Web site where the eligible purchase was made, date of purchase, amount paid, description of the item and SKU (if applicable). This information is typically included in the purchase confirmation email you received from the merchant.
Proof of lower price:
We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. We cannot accept printed materials, or email text as proof of the lower price.
All claims must be made by sending an email to [email protected] Our staff will verify your claim within 10 business days. We reserve the right to contact you and the merchant in order to get more information. All claims must be made in English.
Service Conditions and Limitations
You must make a claim following the instructions above. We will review such claim for completeness and legitimacy, and, if approved, will make payment directly to you.
Lowest Price Guarantee, when included with the Sandbay Sports you receive, is available only as follows:
To be eligible, the value of a claim must be greater than $5 USD, but may not exceed $100 USD. per transaction. The maximum amount that you can claim in any 12-month period is $200 USD.
The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant’s Web site, under the same merchant terms and conditions.
For ticket purchases, such as sporting events, shows, concerts, etc., the price reduction must be for the same date and time, same show, same venue, and same quantity of tickets. Seats must be in the same section and in the same row or better.
Lowest Price Guarantee does not apply to any of the following:
Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), a customer rebate, an inventory liquidation, “Closeout Sale”, “going out of business”, “free offer”, “CyberMonday”, “Deal of the Day” promotion or other similar special promotional pricing mechanism is applied.
Shipping, handling, taxes, surcharges, and any other similar fees.
Any currency fluctuation. All claims will be reviewed in US dollar only as priced on the merchant’s Website.
Any partial, incomplete or cancelled orders, or any order for which a Purchase Guarantee claim has been submitted.
One-of-a kind items (including antiques, artwork, rare coins and furs).
Limited edition items.
Services and additional costs (such as installation charges, extended or supplemental warranties, or memberships).
Used, altered, rebuilt and refurbished items.
Land and buildings.
Negotiable instruments (such as promissory notes, stamps and travelers checks).
Items provided under a leasing arrangement.
Cash or cash equivalent.
Items that do not have a standard SKU will not be eligible for Price Guarantee.
Data Collection and Privacy
During your visit to a participating merchant’s Web site, DigiCert may collect information, known as “cookies” regarding your visit. During the eligible transaction, Sandbay Sports will collect certain information, including your name, email address, and date and time of the eligible transaction in order to provide the Sandbay Sports Certificate email and unique guarantee number, unless you opt-out during the transaction process, or after receiving the Certificate of Guarantee email. We will not use your information for any purpose, other than to administer Sandbay Sports and any claims that you submit.
Our goal is to keep the order and delivery process as simple as possible. Products are delivered directly from manufacturers and they are shipped between 1 and 2 business days once you make the order. Total delivery time varies between 3 and 7 business days if your product is in stock.
Please check our Shipping and Returns policies for further information:
If you still have any doubt about the ordering and shipping process, feel free to contact us by email at [email protected]
Shop now, pay later with Klarna!
We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want.
It’s smoooth and simple
Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress-free payment options. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection.
How to checkout with Klarna
Add item(s) to your cart and select at checkout.
Complete your Klarna Credit application.
Use the Klarna App or log in on klarna.com to make your monthly payments.
You shop, you choose how to pay.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant approval decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna App.
Purchase price APR Pay period
$149-$298 9.99% 6 months
$299-$998 9.99% 12 months
$999-$1998 9.99% 18 months
$1999-$2998 9.99% 24 months
$2999-$10000 9.99% 36 months
* Promotional offer for qualifying orders. Klarna Credit accounts are subject to a potential $2 monthly minimum interest charge‚ credit approval and terms. Accounts are issued by WebBank‚ member FDIC.
No interest if paid full
Purchase price APR Pay period
$299-$798 0% if paid in full 6 months
$799-$2400 0% if paid in full 12 months
Interest will be charged to your account from transaction posting date at 19.99% APR if the purchase balance is not paid in full by the end of the applicable 6 or 12 month promo period. Minimum monthly payment required. Additional payments may be required to pay off purchase before promotion expires.
Klarna Credit accounts are subject to a potential $2 monthly minimum interest charge‚ credit approval and terms. Klarna Credit accounts are issued by WebBank‚ member FDIC.
Review your latest purchases and pay any open balances by logging into your Klarna account at https://app.klarna.com/login. You can also chat with Klarna Customer Service 24/7 in the Klarna App.
Safe and secure
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.
Frequently Asked Questions
Don’t see your question here? Check out Klarna’s full FAQ page.
What is Klarna?
Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally. Learn more.
What is Klarna monthly financing?
Monthly financing is available when you choose to open an account with Klarna at the time of checkout. This affordable and highly flexible credit line is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time and can be used anywhere in the Klarna merchant network. View complete terms.
How does financing with Klarna work?
It’s simple! Shop at any online store that offers Klarna monthly financing, and choose a flexible payment plan to pay for your purchases over time. You will know if you are approved in seconds, before completing your purchase. If approved, you will receive an email confirmation from Klarna, and can manage your account through the https://app.klarna.com/login.
Will this affect my credit score?
Monthly financing applications will take credit score and credit history into consideration when determining if the application is approved.
How can I reach Klarna?
You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna App for 24/7 chat.
Klarna is one of Europe’s fastest growing companies and a leading alternative payment provider. Klarna’s vision is to make all payments ‘smoooth’, adding value for shoppers and retailers with unique payment options and superior customer experience.
Klarna has 2,500 employees across 17 countries, and is leading the way for alternative payments by serving 85 million consumers and 205,000 merchants smoooth payment solutions.
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